FAQs

Frequently Asked Questions (FAQ)

About Wild Spirit

What is Wild Spirit?

Wild Spirit is a family-owned business founded by husband and wife, Dana and Daumants.

We are passionate about creating beautiful, high-quality, and feminine products that help women feel confident and comfortable every day.

We design and create lingerie, swimwear, and clothing with a strong focus on quality, comfort, and attention to detail. Every product is thoughtfully developed to not only look beautiful but also provide a great wearing experience.

We believe that clothing and lingerie are more than just garments – they are a feeling that stays with you throughout the day.

Thank you for choosing Wild Spirit and supporting a family business where every order is prepared with personal care and genuine passion for what we do.

Sizing & Fit

How do I choose the right size?

If you are unsure about which size to choose, please feel free to contact us through our Contact page. We will be happy to help you find the perfect fit.

To determine your underwired bra size, we usually need two measurements:

  • Underbust circumference;

  • One breast cup measurement.

To measure the cup size, start from the center point between your breasts, place the measuring tape over the fullest part of the breast, and measure to the point where the breast tissue ends.

To determine your panties size, we need:

  • Waist circumference;

  • Hip circumference.

You can also find a Size Chart link on every product page, where detailed measuring instructions and size recommendations are provided.

Products & Materials

What materials do you use?

We carefully select high-quality materials that are soft, comfortable, and pleasant against the skin.

Our goal is to create products that not only look beautiful but also feel wonderful to wear throughout the day. When choosing materials, we place great importance on comfort, quality, and durability.

Shipping

How long does order processing and delivery take?

Order processing, preparation, and packaging usually take up to 5 business days.

Once shipped, delivery within Latvia typically takes 1–2 business days, depending on the selected shipping method.

Every Wild Spirit order is carefully gift-wrapped to make receiving your package a special experience.

Returns & Exchanges

Can I return or exchange my order?

Yes. Products can be returned or exchanged within 14 days of receiving your order.

To initiate a return or exchange, please contact us through our Contact page.

Please note:

  • Products must show no signs of wear;

  • Products must be free from perfumes or other odors;

  • Products must be returned in their original condition.

When returning an item, please include a note with:

  • Your name;

  • Order number;

  • Whether you would like a return or an exchange.

Returns can be sent to:

Omniva Parcel Locker
Kalnciema Street 38, Lidl Omniva Parcel Locker
Phone: +371 29141665

or

Courier Delivery Address
Melnsila iela 10
Riga, LV-1046
Latvia

Refunds are processed within 5 business days after the returned items have been received and inspected.

Care Instructions

How should I care for my lingerie and swimwear?

To help your lingerie and swimwear maintain their original appearance, shape, and quality for as long as possible, we recommend hand washing only.

Lingerie and swimwear should not be:

  • Machine washed;

  • Tumble dried.

After washing, allow the garments to air dry either laid flat or hanging naturally.

For clothing items, please refer to the care instructions provided on the garment label.

Couldn't Find the Answer You Were Looking For?

If you couldn't find the information you need, please feel free to contact us through the Contact page on our website or via our social media channels.

We will be happy to help and will respond as quickly as possible.